ASQ - Team and Workplace Excellence Forum

May 1999


Kid's Stuff

Quality On Trial: Achieving Success At A Law Firm

Baskin Robbins' Best Flavor

Kung Fu Theatre


Let's Go To The Oasis
by Peter Block


Sorry We're Closed: Diary Of A Shutdown

Brief Cases
Business News Briefs

Views for a Change

Book Review

The Quality Tool I Never Use

Sites Unseen


Sites Unseen
Reader's Favorite Websites

Tressa Olson
Assistant Director of Quality
Washington State Department of Labor and Industries

Tressa Olson has seven years experience in the quality and continuous improvement field. As a member of the senior management team she works with the executive team to manage process improvement by fixing things that assist with the achievement of the agency priorities. Olson has also worked as the quality coordinator for the Washington State Department of Transportation. While there she implemented a statewide effort that followed the Baldrige Award Criteria and was on a national transportation standing committee for quality.
Total Quality Network. This is the single largest resource dedicated to the quality industry. You can search for products and services, correspond with the experts and join discussion groups.
Quality Resources Online is my favorite site to look for quality related issues. The site includes hot jobs and resumes, links to organizations and consulting firms, and a quality book of the week. You can search for hours on this site.
The National Governors Association. This site keeps me updated on current events, states’ best practices and innovations, and public-private partnerships. It gives me great ideas on what other states are doing.

Expedia Travel Agent is an excellent site to check on travel arrangements and compare airline fares.
At Travelocity you can check weather, book reservations for hotels and airlines. There are maps, bed and breakfasts, ski resorts and more. If you travel, this site is for you.
Governing Magazine—this site has information on how the states are doing in performance management, assessment, technology and economic development.

May '99 News for a Change | Email Editor
  • Print this page
  • Save this page

Average Rating


Out of 0 Ratings
Rate this item

View comments
Add comments
Comments FAQ

ASQ News