ASQ - Team and Workplace Excellence Forum

February 1998


Business And Sports, One-On-One

Measurement On The High Seas

Scientists Develop Formula For Multinational Teamwork

Part-Time Statistics For Full-Time Results

Volunteers Wanted: Must Be Team Player, Success Minded


Chasing Good Examples
by Peter Block

Individual Change Key To Org. Change
by Cathy Kramer


Brief Cases
Business News Briefs

Views for a Change

Book Review


Views For A Change

As we move from a traditional to a particpative style of managment, coaches(formerly supervisors, foremen, etc.) are being trained to manage in a different way. Today's expectations and behaviors are dramatically different. However, when a crisis occurs coaches tend to revert back to the directive style that brought them (or the comapny) success in the past. While the crisis gets resolved, these incidents can dramatically undermine a company's efforts towards a partipcative workforce. What advice would you offer to company leaders and coaches that will help them to not only minimize such incidents, but to overcome the effects when they occur?

--G. Herbert Miller, Training Coordinator

John Runyan Responds
H. James Harrington Responds

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