Open Access

Project Case Study: $4.5MM Operational Risk Reduction - Wire Transfers

by Sheila Shaffie, Shahbaz Shahbazi

Using Six Sigma to improve the wire transfer process at a medium-size bank resulted in a 93-fold return on investment...

  • Filetype: pdf
  • Copyright: 2008
  • Keywords:Six Sigma, Case study, Business results, Wire transfers, Process improvement

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