The Three Tools to Help Manage the Customer Experience Webcast
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The Three Tools to Help Manage the Customer Experience Webcast
- Publication:
- ASQ.ORG
- Date:
- July 2016
- Author(s):
- Goodman, John
- Organization(s):
- Customer Care Measurement and Consulting
- Length:
- 50 minutes
- Formats:
- WebEx
Keywords
Description
John Goodman, author of Customer Experience 3.0, presents part two in this three-part series on managing the customer experience.