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The Three Tools to Help Manage the Customer Experience Webcast
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The Three Tools to Help Manage the Customer Experience Webcast

Publication:
ASQ.ORG
Date:
July 2016
Author(s):
Goodman, John
Organization(s):
Customer Care Measurement and Consulting
Length:
50 minutes
Formats:
WebEx
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Description

John Goodman, author of Customer Experience 3.0, presents part two in this three-part series on managing the customer experience.