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Culture of Quality

Perspectives


Forbes Chief Insights Officer Bruce Rogers discusses the importance of the ASQ/Forbes Insights Culture of Quality Research, and its impact on the quality community.

 

Michael L. Swenson, supplier quality senior manager, Strategic Missile and Defense System-Boeing Defense Space and Security talks about key components to a successful culture of quality and the ASQ/Forbes Insights Culture of Quality Research.

 

Cesar Diaz Guevara, CEO Corporacion 3D Calidad, talks about how organizations can benefit from investing in a culture of quality and the ASQ/Forbes Insights Culture of Quality Research.

 

Kandy Senthilmaran, worldwide services director, Microsoft Corp., reacts to the ASQ/Forbes Insights Culture of Quality Research and discusses the importance of the study.

 

ASQ Managing Director Laurel Nelson-Rowe talks about the ASQ/Forbes Insights Culture of Quality Research on Quality Digest Live, which aired online on Oct. 10, 2014.

 

The Culture of Quality research results show:

  • Only 48% say customer needs are the key driver of their quality program
  • 60% of respondents say their quality vision is clear
  • 54% of respondents plan to increase investment in quality in the next 18 months
  • Only 52% of European respondents say management supports quality vision and values unequivocally

More on Culture of Quality


Access information
on culture of quality on asq.org.

Watch videos on the key components of a successful culture of quality.

Visit www.globalstateofquality.org to learn more about the customer's role in culture of quality. The research creates a baseline of fundamental quality and continuous improvement practices worldwide.