What is Insights on Excellence®?
ASQE’s Insights on Excellence® (IoE) Benchmarking Tool establishes a global data set across ten categories of organizational performance excellence—Operations; Voice of the Customer; Workforce; Leadership; Strategy; Technology; Measurements & Results; Barriers & Disruptors; Environmental, Social and Governance (ESG); and the latest IoE category, Cost of Quality.
Survey participation in the IoE Benchmarking Tool is an exclusive benefit of ASQ Organizational Membership, but the industry- and category-specific reports created using the annually compiled benchmarking results are complimentary for members and nonmembers. The data also provides the trending content for ASQE’s member-exclusive thought leadership events like the Ascend Webinars and Excellence Roundtables.
THE LATEST IoE RESEARCH
2025 ASQE INSIGHTS ON EXCELLENCE BENCHMARKING HIGHLIGHTS REPORT
While many industries continue to experience challenges from changing regulations, advancing technologies, or geopolitical conflicts that impact supply chains, trends demonstrate that organizations must become more agile and adaptive to build a change-oriented culture. Our focus in this 5th edition is to highlight quality’s foundational role in navigating challenges, providing foundational stability to solve critical issues, mapping value streams, and utilizing continuous improvement to demonstrate progress.
By investing in time and quality-based resources for training employees at all levels, leaders and their workforce can be empowered to overcome barriers, serve customers, and feel more confident to take on challenges while mitigating risks. Explore the trends in this IoE report to identify where you and your colleagues can focus your efforts to prepare contingencies, make informed decisions, and reframe your quality conversations in the modern world.
48% of respondents chose delays from suppliers as the most selected ongoing quality issue in 2023
48% of respondents indicate that their organizations will be increasing the involvement of quality professionals in ESG initiatives in the next 3 years
92% of respondents agree that their training is related to future necessary skills
Lean Six Sigma for Good Podcast – Using Lean to Minimize Waste Within ESG Initiatives
Join Brion Hurley, ASQ Senior Member and Founder and Lean Six Sigma Master Black Belt Consultant at Business Performance Improvement, Beth Cudney, ASQ Fellow and Professor of Data Analytics at Maryville University, and Erin Bauer, Product Development Manager at ASQE, as they explore insights from ASQE's 2024 IoE Focus Study: Utilizing Lean to Minimize Waste Within ESG Initiatives. In this episode, they discuss cost of quality, circular economy, ESG versus Sustainability terminology, how lean can be used to advance organizational performance in sustainability, why lean Six Sigma makes ESG initiatives easier to implement, and career opportunities for process improvement and quality professionals to work on ESG.
They also touch on the Organizational Membership benefits of the IoE Benchmarking Tool and provide a sneak peek of the topic for the next ASQE IoE Focus Study.
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