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Insights on Excellence from ASQE

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Benchmarking season is now open — request access now!
IoE Research Categories 2025

What is Insights on Excellence®?

ASQE’s Insights on Excellence® (IoE) Benchmarking Tool establishes a global data set across ten categories of organizational performance excellence—Operations; Voice of the Customer; Workforce; Leadership; Strategy; Technology; Measurements & Results; Barriers & Disruptors; Environmental, Social and Governance (ESG); and the latest IoE category, Cost of Quality.

Survey participation in the IoE Benchmarking Tool is an exclusive benefit of ASQ Organizational Membership, but the industry- and category-specific reports created using the annually compiled benchmarking results are complimentary for members and nonmembers. The data also provides the trending content for ASQE’s member-exclusive thought leadership events like the Ascend Webinars and Excellence Roundtables.

THE LATEST IoE RESEARCH

2025 ASQE INSIGHTS ON EXCELLENCE BENCHMARKING HIGHLIGHTS REPORT

While many industries continue to experience challenges from changing regulations, advancing technologies, or geopolitical conflicts that impact supply chains, trends demonstrate that organizations must become more agile and adaptive to build a change-oriented culture. Our focus in this 5th edition is to highlight quality’s foundational role in navigating challenges, providing foundational stability to solve critical issues, mapping value streams, and utilizing continuous improvement to demonstrate progress.

By investing in time and quality-based resources for training employees at all levels, leaders and their workforce can be empowered to overcome barriers, serve customers, and feel more confident to take on challenges while mitigating risks. Explore the trends in this IoE report to identify where you and your colleagues can focus your efforts to prepare contingencies, make informed decisions, and reframe your quality conversations in the modern world.

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Graphic that reads "28% of respondents disagreed that their organization’s leaders have made quality a priority in 2024, 16 percentage points more than in 2023." 
Graphic that reads "43% of respondents said that yes, yet-to-be-resolved or ongoing quality issues are affecting the overall competitiveness of their organization in 2024." 
Graphic that reads "44% of respondents completely agreed that their organizations engage their quality professionals to manage compliance with ESG regulations and standards, 38 percentage points more than in 2023." 


 

 

Lean Six Sigma for Good Podcast – Using Lean to Minimize Waste Within ESG Initiatives

Join Brion Hurley, ASQ Senior Member and Founder and Lean Six Sigma Master Black Belt Consultant at Business Performance Improvement, Beth Cudney, ASQ Fellow and Professor of Data Analytics at Maryville University, and Erin Bauer, Product Development Manager at ASQE, as they explore insights from ASQE's 2024 IoE Focus Study: Utilizing Lean to Minimize Waste Within ESG Initiatives. In this episode, they discuss cost of quality, circular economy, ESG versus Sustainability terminology, how lean can be used to advance organizational performance in sustainability, why lean Six Sigma makes ESG initiatives easier to implement, and career opportunities for process improvement and quality professionals to work on ESG.

They also touch on the Organizational Membership benefits of the IoE Benchmarking Tool and provide a sneak peek of the topic for the next ASQE IoE Focus Study.

 

Explore the connected ASQE events and offerings:

Insights on Excellence®

IoE Benchmarking Tool

Exclusive to ASQ Organizational Members, participation in the tool provides custom reports and insights through performance-based maturity model scoring and offers global benchmarking comparisons to assist in pursuing performance excellence and workforce upskilling.

Benchmarking Tool

Organizational Membership

ASQ Organizational Membership

As organizations increasingly focus on advancing a culture of quality-based practices, ASQ Organizational Membership is here to help with three membership levels to fit any organization. Enjoy offerings like access to the Insights on Excellence® Benchmarking Tool, member pricing on all ASQ certifications, annual eLearning credits, admission to all ASQE events, and an annual credit to redeem for ASQ-hosted conference registrations.

Explore Benefits

Organizational Membership

Organizational Member Exclusive Events

Ascend Webinars and Excellence Roundtable events provide ASQ Organizational Members the opportunity to learn, connect, and discuss the research findings and recommendations from the latest Insights on Excellence® research.

Explore Events

ASQE Diamond Award

New Award for High-Performing Organizations

ASQE is thrilled to announce the launch of our exclusive new award, the Diamond Award, designed to recognize and celebrate the high-performing organizations within our community. Each year, Organizational Members who participate in the exclusive online Insights on Excellence Benchmarking Tool will be eligible for this award.

Learn More

“People take action after bad things happen. It takes a big event like a major recall or the pandemic to get companies aligned to have good prevention plans in place.”

Janet Raddatz, Past Chair at ASQ, and former VP of quality and food safety systems for a major food producer

“As a non-profit organization dedicated to training, certifying and supporting the field of quality, we knew that who we partnered with to deliver Insights on Excellence was going to be essential to achieving our goals. Forbes Insights is a globally-recognized strategic research organization with the resources to bring our vision to life and provide comprehensive data so we can help organizations move forward on a path to excellence.”

Daniella Picciotti, chair, ASQE Board of Directors