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Insights on Excellence from ASQE

A gradient blue background with a cityscape and a circle of the icons for the IoE Insights on Excellence Benchmarking Categories

What is Insights on Excellence®?

ASQE’s Insights on Excellence® (IoE) Benchmarking Tool establishes a global data set across the established eight categories of organizational performance excellence—Operations, Voice of the Customer, Workforce, Leadership, Strategy, Technology, Measurements & Results, Barriers & Disruptors—and the latest optional IoE category: Environmental, Social and Governance (ESG) practices.

Survey participation in the IoE Benchmarking Tool is an exclusive benefit of ASQE Organizational Membership, but the industry- and category-specific reports created using the annually compiled benchmarking results are available to members and nonmembers of both ASQ and ASQE for free. The data also provides the trending content for ASQE’s member-exclusive thought leadership events like the Ascend Webinars and Excellence Roundtables.

THE LATEST IoE RESEARCH

 2023 ASQE Insights On Excellence Category Study – Workforce

2023 ASQE INSIGHTS ON EXCELLENCE CATEGORY STUDY – WORKFORCE

As demonstrated over the last several years of global disruption, leaders and their workforce must see eye to eye in order to maintain quality while remaining compliant and competitive. In this Insights on Excellence® Category Study, insights into the workforce from the perspectives of both executives and quality professionals are explored to determine where the two align and where additional focus and efforts may be needed to move forward. By reinvigorating organizational culture with a focus on employee engagement and well-being through a supported training program, leaders can navigate their disrupted workforce and have a positive impact on operations and performance results, now and in the future.

This category study provides a deeper look at significant data and key findings for this category and complements the larger suite of IoE research.

 

Graphic with text that reads "51% of respondents chose 'delays from suppliers' as the most selected ongoing quality issue in 2022" 

51% of respondents chose 'delays from suppliers' as the most selected ongoing quality issue in 2022

A graphic with text that reads "44% of respondents indicate that their organizations will be inceasing the involvement of quality professionals in ESG initiatives in the next 3 years" 

44% of respondents indicate that their organizations will be inceasing the involvement of quality professionals in ESG initiatives in the next 3 years

Graphic with a diploma icon with text that reads "32% of quality professionals selected 'lack of certificaiton training in quality methodologies' for employees as a top workforce challenge in 2022 

32% of quality professionals selected 'lack of certificaiton training in quality methodologies

 

Explore the connected ASQE events and offerings:

“People take action after bad things happen. It takes a big event like a major recall or the pandemic to get companies aligned to have good prevention plans in place.”


“As a non-profit organization dedicated to training, certifying and supporting the field of quality, we knew that who we partnered with to deliver Insights on Excellence was going to be essential to achieving our goals. Forbes Insights is a globally-recognized strategic research organization with the resources to bring our vision to life and provide comprehensive data so we can help organizations move forward on a path to excellence.”