
What is Insights on Excellence®?
ASQE’s Insights on Excellence® (IoE) Benchmarking Tool establishes a global data set across the established eight categories of organizational performance excellence—Operations, Voice of the Customer, Workforce, Leadership, Strategy, Technology, Measurements & Results, Barriers & Disruptors—and the latest optional IoE category: Environmental, Social and Governance (ESG) practices.
Survey participation in the IoE Benchmarking Tool is an exclusive benefit of ASQE Organizational Membership, but the industry- and category-specific reports created using the annually compiled benchmarking results are available to members and nonmembers of both ASQ and ASQE for free. The data also provides the trending content for ASQE’s member-exclusive thought leadership events like the Ascend Webinars and Excellence Roundtables.
THE LATEST IoE RESEARCH
2023 ASQE INSIGHTS ON EXCELLENCE CATEGORY REPORT
Continuing with our third year of consecutive research, ASQE is pleased to present our annual 2023 Insights on Excellence® Category Report. Across all nine of the IoE categories, ASQE explores the trends, emerging priorities, and shifts in performance where quality plays an integral role. The goal of this annual Category Report is to deliver actionable guidance to our member communities to pursue best practices in organizational excellence and operational performance. This report also features four key takeaways to address areas of opportunity such as new requirements in legal compliance, changes in stakeholder expectations, and ensuring the organization’s mission has long-term relevancy. Plus, hear from three ASQ member leaders with years of experience to address these new challenges in operational performance per the research findings. Explore the IoE research trends in this report to help identify where you and your colleagues can focus your efforts to achieve positive change.

51% of respondents chose 'delays from suppliers' as the most selected ongoing quality issue in 2022

44% of respondents indicate that their organizations will be inceasing the involvement of quality professionals in ESG initiatives in the next 3 years

32% of quality professionals selected 'lack of certificaiton training in quality methodologies