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Case Study
  • Government

A Uniform Approach to Inspection Standards

Reducing automotive maintenance costs at Fort Campbell, KY

Publication:
ASQ.ORG
Date:
June 2014
Pages:
pp. 1 - 7
Author(s):
Watkins, Griffith A.

Abstract

Increased demand on U.S. soldiers means increased demand on their equipment. Maintenance management holds the key to keeping costs as low as possible. A U.S. Army contractor was tasked with identifying the variance existing in an equipment inspection program, the cost created, and clear up the inspection standard. Using DMAIC and other quality tools, the quality management team reduced inspector variance by 97 percent, while increasing accuracy by nearly 20 percent.

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