THE WORLD'S MOST COMPREHENSIVE LIBRARY OF QUALITY RESOURCES.
ASQ's Quality Resources is your one-stop online library of information related to quality. Access 70 years’ worth of content for all experience levels.
- New to quality? Browse topics in Learn About Quality.
- Looking for a quick definition? See the Quality Glossary.
- Want to learn more about standards? Read the Standards 101.
- Need help finding content? ASQ members can Ask a Librarian.
Have a Standards-Related Question? Ask the Experts
Do you have questions about popular standards, such as ISO 9001? Maybe you need information about social responsibility, auditing, or statistical process control. Ask the Standards Experts can help! Submit your question, and ASQ's experts who work in standards-related professions can help answer questions covering a range of topics. Read the Ask the Experts blog and the previous Q&A's now!
Don't Miss It! The Innovation of YOU
Looking for innovation? Want to expand your professional network? Join us at ASQ’s World Conference on Quality and Improvement, April 30 – May 2 in Seattle. Focus areas include Quality 4.0, Risk and Change, Quality Fundamentals in the Digital Age, and a unique Master’s Series. Don’t miss the Innovation of YOU! Registration for WCQI is now open – learn more today.
Book of the Week: The Magic of ISO 9001
The standard tells you what to implement; this book focuses on how and why. The Magic of ISO 9001 is organized into three sections: Organize, Scrutinize, and Optimize. Each section outlines the standard’s requirements and help you transform theory into practice. It’s a great resource for quality managers, consultants, executives, and anyone involved with ISO 9001 implementation efforts.
Webcast: Maximize Performance Via Metrics
It's been said if you can't measure it, you can't improve it. That's why metrics are invaluable to organizations. This ASQ webcast will grow your understanding of metrics and how to apply them. You'll learn what a metric is and what makes it "good," how to develop metrics, and pitfalls associated with metrics.
Quote Of The Day
Quote Of The Day
Want to better understand or fine-tune your quality culture? Senior Management and Quality is for you. It views quality not only as a tool for delivering good products or services, but as a strategic weapon for excelling in the marketplace. Learn how you can turn your quality departments into value-add services, use quality personnel as internal consultants, and use quality to influence training and change management.
It’s been said “If you can’t measure it, you can’t manage it.” In this new episode of ASQTV, Fabrice Bouchereau, Senior Systems Improvement Facilitator, ProcessZen Consulting, discusses the importance of having measurements, but to take the time to understand what those measurements should be, and to focus on the key performance indicators or KPI’s.
Article: 5S In Your Office
The 5S lean method is often used to great success on the manufacturing floor, but it can be easily adapted for office settings, too. In fact, 5S can make information workflows more efficient, helping you focus better, lower your stress, and improve your output. The best part? It's easy to implement. This article from Quality Progress shows you how, and why, you should 5S your office for success.
Quality Tool: Check Sheet
A check sheet is a structured, prepared form for collecting and analyzing data. This generic tool can easily be adapted for a wide variety of purposes, to determine the frequency of issues, view patterns, find the root cause of defects and more. It's often used as part of the Plan-Do-Study-Act process made popular by quality guru W. Edwards Deming.