THE WORLD'S MOST COMPREHENSIVE LIBRARY OF QUALITY RESOURCES.
ASQ's Quality Resources is your one-stop online library of information related to quality. Access 70 years’ worth of content for all experience levels.
- New to quality? Browse topics in Learn About Quality.
- Looking for a quick definition? See the Quality Glossary.
- Want to learn more about standards? Read the Standards 101.
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This ISO 9001:2015 pocket guide is a handy reference for anyone who wants to be more effective and improve efficiency in their workplace. It offers an overview of what quality is and how it can impact organizations. Included throughout are direct links to free online resources that provide a deeper learning of concepts. This will give you access to ASQ case studies, articles, webcasts, templates, tutorials, and more.
In recognition of QP’s 50th year, we bring you “QP Yourself,” which allows you to be part of the milestone celebration—literally. Visit QP Yourself to upload your photo to one of three QP cover options and share in the fun!
Climb to the next level in your career by using Quality Progress' annual salary survey to help you design your own career ladder. Learn what factors can influence salaries and what actions you can take to boost your earnings. The 26-section report provides a salary analysis based on variables such as job title, training, education, experience, and certification.
ASQ's newest enewsletter will help you become your best self and thrive in your organization. In this monthly newsletter, you'll find solutions and opportunities that can help you grow your professional quality career and improve your workplace. Check out Career Connection now!
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Book: The Magic of ISO 9001
The standard tells you what to implement; this book focuses on how and why. Get the most out of your ISO 9001 efforts. The Magic of ISO 9001 is organized into three sections – Organize, Scrutinize, and Optimize – each one outlines the standard’s requirements and help you transform theory into practice. It’s a great resource for quality managers, consultants, executives and anyone involved with an ISO 9001 implementation effort.
Learn About Quality: Six Sigma Green Belt
The Six Sigma Green Belt operates in support of or under the supervision of a Six Sigma Black Belt, analyzes and solves quality problems and is involved in quality improvement projects. A Green Belt is someone with at least three years of work experience who wants to demonstrate his or her knowledge of Six Sigma tools and processes. A certified Six Sigma Green Belt can also lead Green Belt projects or teams, offering an excellent development opportunities.
Quality Tool: Pareto Chart
When is a bar graph more than a bar graph? When it’s a Pareto Chart, a helpful quality tool. On a Pareto chart, the lengths of the bars represent frequency or cost (time or money), and are arranged with longest bars on the left and the shortest to the right. This way, it visually depicts which situations are more significant. It's a great tool for quickly analyzing data. Get started with our downloadable Pareto chart tool.
Article: Likert Scales & Data Analyses
Surveys are a perennial popular way to measure quality. One of the most common means of surveying is a Likert scale. In this format, survey respondents rank quality from high to low, or best to worst, using five or seven levels. Statisticians have generally grouped data collected from these surveys into a hierarchy of four levels of data measurement: nominal, ordinal, interval, and ratio data.