THE WORLD'S MOST COMPREHENSIVE LIBRARY OF QUALITY RESOURCES.
ASQ's Quality Resources is your one-stop online library of information related to quality. Access 70 years’ worth of content for all experience levels.
- New to quality? Browse topics in Learn About Quality.
- Looking for a quick definition? See the Quality Glossary.
- Want to learn more about standards? Read the Standards 101.
- Need help finding content? ASQ members can Ask a Librarian.
Try This Today: The Physics of the Failure
How often, when dealing with a problem, do we observe the problem's physical aspects? Identifying the problem’s physical aspects can help determine its root cause. In the popular column from Quality Progress, learn why, when developing a cause and effect diagram, it's important to start with the physics of the problem by identifying exactly how such a situation could have happened while also investigating the possible fundamental physical mechanisms that could have caused the problem.
Summer break is here! It’s time for family vacations and fun in the sun. But how often will you check your phone or computer to peek at work email? Time away from the office is meant to refresh employees, so you can come back recharged. In this quality classic, learn simple tips for keeping work and vacation separate while you enjoy your vacation from the office.
This book establishes a "new normal" in government that will ultimately reinvent the practice of democratic government. The principal catalyst for this change will be the adoption of auditable quality standards within every government entity—based on efficiency, effectiveness, and delivered value. While the problem sounds overwhelming, the solution is quite manageable.
Kata is Japanese for patterns of motion. You might think of them as habits. Habits are tough to manage, whether we are creating or breaking them. Not only do they affect us personally, but they also can be found in our organizations. Habits drive daily activities to the point of significantly affecting our personal and organizational behaviors. Learn how to use improvement kata to build personal character and organizational culture.
Quote Of The Day
Quote Of The Day
Today's quality engineers are often involved in the healthcare, finance, education, software applications, and other non-manufacturing sectors. The fourth edition of The Certified Quality Engineer Handbook provides new examples and illustrations covering applications in some of these areas.
ASQTV: Improving Process Design
In this popular episode of ASQTV, William Hathaway, President of Moresteam, discusses current process tools and agile processes. His insights can help you learn how to bring improved process design to your company. William Hathaway was a speaker at the Quality 4.0 Summit, Dallas, Texas, November 13, 2017.
Learn About Quality: 7 Basic Quality Tools
Grow your quality toolkit with the seven basic – and essential – quality tools: the cause-and-effect diagram, check sheet, control charts, flowcharts, histogram, pareto chart, and scatter diagram. Use them for finding root causes, brainstorming ideas, and implementing solutions. You’ll find that these are a vital part of your quality toolkit and will serve you for years to come.
Article: The Evolution of Six Sigma
The Six Sigma methodology is not a revolutionary way of thinking. Rather, it is more of an evolutionary development in the science of continuous improvement that combines the best elements from many earlier quality initiatives. This article from Six Sigma Forum Magazine looks back at the innovations that contributed to Six Sigma and offers a glimpse into its future.