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Quality Resources

Quality Resources | Books & Standards

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Quality Resources


ASQ's Quality Resources is your one-stop online library of information related to quality. Access 70 years’ worth of content for all experience levels.

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Editor's Picks

Editor's Picks

Case Study: Making the Case for Quality 

This case study details the use of a nuclear magnetic resonance (NMR) analyzer to evaluate the composition of a heterogeneous filled-coating mixture used as a critical raw material in the process of manufacturing roofing shingles. Learn how author Matthew Mateos and his team's process improvement project resulted in an approximate cost savings of $2.4 million in this new ASQ case study.

Connect with the Experts on myASQ

Are you on myASQ, a centralized online community providing timely, relevant and customizable engagement for quality professionals around the globe? With myASQ, you can access quality news, contribute to discussions about trending topics and gain the quality information you want. Visit myASQ today to learn more and start interacting with peers and leaders in the quality community.

2019-2020 Baldrige Excellence Framework 2019-2020 Baldrige Excellence Framework

The official 2019-2020 Baldrige Excellence Framework for business, nonprofit, and government organizations is here. For more than 30 years, the Baldrige Excellence Framework has empowered organizations to accomplish their missions, improve results, and become more competitive. The 2019–2020 Baldrige framework features a renewed focus on leading in the context of your business, enabling an aligned, agile supply network, organizational culture, and more.

Conquer Interview Questions with SAR

Your elevator speech got you noticed and earned you an interview. What do you say during that interview? Try using a powerful technique called the situation, action, results (SAR) method to describe your accomplishments and maximize your odds of getting an offer. Learn more in "What's Your Story?" from Quality Progress. 

Quote Of The Day

Quote Of The Day

A little alarm now and then keeps life from stagnation.
Fanny Burney

Most Popular

Book: The Certified Manager of Quality/Organizational Excellence Handbook

This book is designed to help professionals address organizational issues. It covers basic principles of management to the development of strategies. Focus areas include: communicating quality needs and results; benefits of and best practices for good quality management; barriers to success; and insights as to why some quality initiatives fail.

Webcast: Maximize Business Performance Through Metrics

It's been said if you can't measure it, you can't improve it. That's why metrics are invaluable to organizations. This ASQ "magic rulers" webcast will grow your understanding of metrics and how to apply them. You'll learn what a metric is and what makes it "good," how to develop metrics, and pitfalls associated with metrics.

Article: Show Me the Pedigree

Data analysis is a cornerstone of quality improvement. Yet information about data quality often is overlooked. Looking at the pedigree of data—including how it was produced, the origin of data samples, and how it was collected and handled—must be part of any evaluation of data or information quality. Learn about the core elements of a data pedigree in this popular article from Quality Progress.

ASQTV: Using Agile in a Non-IT Industry

Agile is a popular new way of working. Agile is an iterative, time-boxed approach to software development emphasizing incremental delivery, collaboration, and continued learning and improvement. In this episode of ASQTV, Fabrice Bouchereau, Senior Systems Improvement Facilitator, ProcessZen Consulting, discusses how Agile can be used in other industries outside of IT.

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