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World-Class Excellence
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World-Class Excellence

An alternative performance excellence model to consider

Publication:
Quality Progress
Date:
May 2022
Issue:
Volume 55 Issue 5
Pages:
pp. 38-45
Author(s):
Schonberger, Richard J.

Abstract

Applications for dominant performance excellence models (DM), such as the Malcolm Baldrige National Quality Award and the European Foundation for Quality Management Excellence Award, have been declining for years. Reasons for the decline can be attributed to the cost, time commitment and bureaucracy associated with applying the models. The author offers an alternative option to the DMs—the World Class by Principles (WCP) excellence model. A detailed description of the WCP model is given, as well as the benefits of implementing the model or using it to supplement the DMs.

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