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The Leadership Complexion
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The Leadership Complexion

Today’s complex world requires leaders to embrace complexity theory

Publication:
Quality Progress
Date:
November 2021
Issue:
Volume 54 Issue 11
Pages:
pp. 32-37
Author(s):
van Kemenade, Everard
Organization(s):
Hogeschool Utrecht, the Netherlands, Van Kemenade Audit, Coaching and Training, Nuenen, the Netherlands

Abstract

A quick, informal search of the QP archives shows you that systems and complexity are written about frequently as they relate to quality management. And while quality professionals often use “systems” and “complexity” interchangeably, there are key differences between systems theory and complexity theory. The author distinguishes between the two theories and focuses on the consequences of complexity theory for leadership—specifically how the uncertainty and complexity of today’s world require emergent 21st century leadership.

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