The Download: Quality for Tomorrow
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The Download: Quality for Tomorrow
It’s not always about technology, but leveraging an innovation process
- Publication:
- Quality Progress
- Date:
- October 2022
- Issue:
- Volume 55 Issue 10
- Pages:
- pp. 46-48
- Author(s):
- Merrill, Peter
- Organization(s):
- Quest Management Inc., Burlington, ON
Abstract
Innovation management is a natural evolution from quality management. Quality has evolved over the years from simply quality control—which was about correction—to quality assurance and prevention of problems, through to quality management, which takes a system approach, engaging everybody. Innovation management is quality management looking into the future.
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