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Standard Issues: Meeting Expectations
  • Manufacturing

Standard Issues: Meeting Expectations

Optimize organizational performance with the process approach

Publication:
Quality Progress
Date:
May 2021
Issue:
Volume 54 Issue 5
Pages:
pp. 46-49
Author(s):
Cianfrani, Charles A., Sheps, Isaac, West, John E. (Jack)
Organization(s):
Green Lane Quality Management Services LLC, Green Lane, PA, Israeli Standard Institute Central Committee for MS Standards, Silver Fox Advisors, Houston, TX

Abstract

An important component of the process approach is to provide a mentality for organizations to contemplate the needs and expectations of all interested parties. It’s critical to ensure the organization’s processes are structured to conform to all needs and expectations they decide are relevant.

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