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Standard Issues: A New Understanding
  • Manufacturing, Quality, Service

Standard Issues: A New Understanding

Deciphering how international standards define quality

Publication:
Quality Progress
Date:
October 2020
Issue:
Volume 53 Issue 10
Pages:
pp. 45-48
Author(s):
Cianfrani, Charles A., Daniels, Alan, Ezrakhovich, Alex, Nakajo, Takeshi, Sheps, Isaac, West, John E. “Jack” West
Organization(s):
Green Lane Quality Management Services LLC, Green Lane, PA, Boeing Co., Seattle, WA, AEConformity Pty Ltd., Australia, Chuo University, Japan, Carlsberg Group, Silver Fox Advisors, Houston, TX

Abstract

Without a full understanding of the fundamentals around quality management principles (QMP) and definitions of quality and quality management in ISO 9000:2015—Quality management systems—Fundamentals and vocabulary, applying ISO 9001 would have only a partial value that’s added to the organization. 

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