Sights on Social
Sights on Social
Measuring and mapping the quality of life in social services and healthcare
- Publication:
- Quality Progress
- Date:
- May 2024
- Issue:
- Volume 57 Issue 5
- Pages:
- pp. 20-27
- Author(s):
- Infantino, Sara, Boussetta, Alex
- Organization(s):
- Abacus Team, Kitchener, Ontario, Abacus Team
Abstract
The social stream map is a new tool to help understand the impact of services on the quality of life of service users and their conditions in healthcare settings. The map is different from process mapping and value stream mapping because it invites thein perspectives of all parties involved in the process in a logical and contained manner. The map is centered around the World Health Organization Quality of Life Brief Version (WHOQOL-BREF), a widely used health-related assessment tool.
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