Technical learnings from past mistakes to mitigate and avoid future catastrophes
- Quality Progress
- August 2020
- Volume 53 Issue 8
- pp. 38-44
- Doganaksoy, Necip , Meeker, William Q., Hahn, Gerald J.
- t Siena College School of Business, Loudonville, NY, Iowa State University, Ames, IA, General Electric Global Research Center, Schenectady, NY
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When products fail in the field, disasters can result. To head off problems, manufacturers must build reliability into the design of products and processes. Statistics can be used proactively to help improve reliability during product design and development and enable manufacturers to “do it right the first time.” The authors describe some technical and statistical problems from four specific reliability disasters to highlight lessons learned.