My Quality Story: Take It Personally
To teach others about quality, you must first be an example
- Quality Progress
- May 2021
- Volume 54 Issue 5
- pp. 12
- Sedlock, Ron
Be an example of quality. Then, when you are known for that, teach others quality. I learned this two-step process a long time ago in the first quality class I took (this year marks my 44th year as a quality professional). Did I mention the teacher of that class was W. Edwards Deming? He would be proud of me. In the first half of my career, I focused on being an example of quality. In the second half, I have been working on teaching others quality.