My Quality Story: A Well-Kept Secret
The inside scoop on how to get upper management’s support
- Quality Progress
- March 2022
- Volume 55 Issue 3
- pp. 12-13
- Sedlock, Ron
Those in upper management have many responsibilities that pull them in different directions—quality is just one pull. They worry about sales dollars, customer retention, budgets, infrastructure needs, technology advancements, government regulations—and so on. If you’re interested in getting upper management support, keep reading—I’ll let you in on the secret.