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My Quality Story: A Well-Kept Secret
  • Healthcare, Manufacturing, Quality, Service
  • Open Access

My Quality Story: A Well-Kept Secret

The inside scoop on how to get upper management’s support

Publication:
Quality Progress
Date:
March 2022
Issue:
Volume 55 Issue 3
Pages:
pp. 12-13
Author(s):
Sedlock, Ron

Abstract

Those in upper management have many responsibilities that pull them in different directions—quality is just one pull. They worry about sales dollars, customer retention, budgets, infrastructure needs, technology advancements, government regulations—and so on. If you’re interested in getting upper management support, keep reading—I’ll let you in on the secret.

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