Injected With ISO 9001
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Injected With ISO 9001
Tackling hospital infections with the quality management standard in an acute care hospital setting
- Publication:
- Quality Progress
- Date:
- September 2023
- Issue:
- Volume 56 Issue 9
- Pages:
- pp. 36-41
- Author(s):
- Bedgood, Casey
- Organization(s):
- Navicent Health, Macon, GA
Abstract
Looking for a way to reduce hospital infections, a Georgia health system injected ISO 9001:2015 into its operations after it had become Det Norske Veritas-accredited. The two-pronged approach involved better knowledge sharing, as well as measurement tactics for enhanced decision making. In particular, a difference maker in the improvement project was that ISO 9001:2015 was a data driven, customer-focused tool that garnered the support and attention of top leaders.
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