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Injected With ISO 9001
  • Healthcare, Quality

Injected With ISO 9001

Tackling hospital infections with the quality management standard in an acute care hospital setting

Publication:
Quality Progress
Date:
September 2023
Issue:
Volume 56 Issue 9
Pages:
pp. 36-41
Author(s):
Bedgood, Casey
Organization(s):
Navicent Health, Macon, GA

Abstract

Looking for a way to reduce hospital infections, a Georgia health system injected ISO 9001:2015 into its operations after it had become Det Norske Veritas-accredited. The two-pronged approach involved better knowledge sharing, as well as measurement tactics for enhanced decision making. In particular, a difference maker in the improvement project was that ISO 9001:2015 was a data driven, customer-focused tool that garnered the support and attention of top leaders. 

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