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Going Deep
  • Manufacturing, Aerospace, Automotive, Electronics, Energy/Utilities, Medical Devices, Software Development, Telecommunications
  • Open Access

Going Deep

To better address stakeholder needs, manufacturers must dive deep into real-world data

Publication:
Quality Progress
Date:
October 2021
Issue:
Volume 54 Issue 11
Pages:
pp. 14-19
Author(s):
Siegel, Josh, Yang, Kai
Organization(s):
Michigan State University, East Lansing, MI, Wayne State University, Detroit, MI

Abstract

The capabilities of the Internet of Things (IoT) and Industry 4.0 combine to transform today’s quality paradigm into data-driven “deep quality” that is better capable of addressing latent and overt stakeholder needs. Deep quality is key to capturing value from mass customization and building products that address real-world needs. The authors examine how IoT supports capturing authentic consumers and real-world use case data to develop responsive and adaptive products. They also address how Industry 4.0 supports small-batch manufacturing to ensure that efficient, effective products make it into customers’ hands.

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