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Fear of the Unknown
  • Government, Manufacturing, Service

Fear of the Unknown

Managing employee resistance to change initiatives

Publication:
Quality Progress
Date:
June 2021
Issue:
Volume 54 Issue 6
Pages:
pp. 26-31
Author(s):
Mishra, Santosh, Isazada, Natella
Organization(s):
Saab Technologies Ltd., Burnaby, British Columbia, Treehouse Foods, Delta, British Columbia

Abstract

In today’s world of volatility, uncertainly, complexity and ambiguity, change is inevitable. But many change initiatives are met with employee resistance. The more comfortable and invested employees are in the current state, the more likely they are to resist anything that may change that. Resistance can’t be eliminated, but it can be reduced with the right approach. The authors address the key component of successful change management, and provide tips and advice for better managing resistance to change.

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