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Expert Answers: Types of Documentation
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Expert Answers: Types of Documentation

Publication:
Quality Progress
Date:
September 2024
Issue:
Volume 57 Issue 9
Pages:
pp. 6-7
Author(s):
Fank, Michael
Organization(s):
Wisconsin Metal Parts, Waukesha, WI

Abstract

There are many different terms for different types of documentation, and I find it confusing. What is the difference between policies, work instructions, standard operating procedures and job aids?

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