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Engineering Engaged Employees
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Engineering Engaged Employees

Power to your people to add strength to your quality program

Publication:
Quality Progress
Date:
June 2021
Issue:
Volume 54 Issue 6
Pages:
pp. 16-24
Author(s):
Mishra, Santosh, Delgado, Dennis
Organization(s):
Saab Technologies Ltd., Burnaby, British Columbia, Athabasca University, Edmonton, Alberta

Abstract

Employees are your most important asset. If you take care of them, they will take care of your business and customers. Research shows that engaged employees return 120% of their salary in value to the organization. Employee engagement also is key to a strong sustainable culture of quality, and the quality of services and products. The author outlines the high correlation between quality and employee engagement, and what you can do to ensure your employees are emotionally connected to their work.

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