Abstract

Better management of an interpersonal challenge improves your career, project outcomes and workplace well-being. But what if you feel like everyone is a challenge right now? Knowing that difficult people can cause emotional turmoil, give yourself some space to reflect and achieve a calm state. Pause before sending that message. Take a walk before you sit down to a challenging conversation. Clear your mind by focusing intently on your breathing for a few minutes to reduce stress. Your mindset about someone will drive the outcome of the conversation.