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Career Coach: Dealing With Difficult People
  • Healthcare, Manufacturing, Quality, Service
  • Open Access

Career Coach: Dealing With Difficult People

Key strategies to manage interpersonal challenges authentically and diplomatically to get great results

Publication:
Quality Progress
Date:
March 2023
Issue:
Volume 56 Issue 3
Pages:
pp. 10-11
Author(s):
Urban, Erin
Organization(s):
UPPSolutions LLC, Houston, TX

Abstract

Better management of an interpersonal challenge improves your career, project outcomes and workplace well-being. But what if you feel like everyone is a challenge right now? Knowing that difficult people can cause emotional turmoil, give yourself some space to reflect and achieve a calm state. Pause before sending that message. Take a walk before you sit down to a challenging conversation. Clear your mind by focusing intently on your breathing for a few minutes to reduce stress. Your mindset about someone will drive the outcome of the conversation.

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