Career Coach: Adaptive Space
How organizations can harness employee creativity to adjust to disruptive changes
- Quality Progress
- November 2020
- Volume 53 Issue 11
- pp. 5-7
- Lindborg, Henry J.
- National Institute for Quality Improvement, Fond du Lac, WI
A critical question in uncertain times: How can organizations engage employees’ creative insights for the conscious, disruptive changes required to respond to the environment and institute Quality 4.0? For a conceptual framework based on research with practical applications in major industries, the author consulted Michael Arena, author of Adaptive Space and vice president of talent management and development at Amazon. Before joining Amazon, he was the chief talent officer at General Motors Corp.