Back to Basics: Under the Surface
Back to Basics: Under the Surface
Don’t jump to the obvious conclusion when performing RCA
- Publication:
- Quality Progress
- Date:
- July 2022
- Issue:
- Volume 55 Issue 7
- Pages:
- pp. 56
- Author(s):
- Göçer, Tolga
- Organization(s):
- Danfoss Refrigeration & Air Conditioning Controls, Nordborg, Denmark
Abstract
Often, root cause analysis is ended too soon. The technical root causes are obvious so they are addressed first, but it stops there. You must consider both technical and managerial (organizational) solutions. If some root causes can be eliminated quickly, why waste time? Do it! Most of the time only the symptoms are treated, so the problems pop up again and again until the root cause is addressed.