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Back to Basics: The Levels of Fix
  • Aerospace, Automotive, Manufacturing, Quality
  • Open Access

Back to Basics: The Levels of Fix

Improve the quality of your corrective actions

Publication:
Quality Progress
Date:
November 2021
Issue:
Volume 54 Issue 11
Pages:
pp. 56
Author(s):
Place, Kenneth W.
Organization(s):
Quality Business Management Systems, Montgomery, IL

Abstract

Robust corrective action responses address issues at three levels: output , process and system. The deeper you apply a fix, the more likely a specific problem will not return. With the improvements to ISO 9001:2015, businesses now must define their processes and systems, making it clearer than ever what must be considered in each response.

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