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Back to Basics: Stakeholder Management 101
  • Open Access

Back to Basics: Stakeholder Management 101

Publication:
Quality Progress
Date:
March 2011
Issue:
Volume 44 Issue 3
Pages:
pp. 72
Author(s):
Kangas, Philip J.
The copyright of this article is not held by ASQ.

Abstract

Stakeholder buy-in is an essential factor of any successful project, including lean and Six Sigma process improvement efforts. A leading cause of project failure, however, is inattention to those stakeholders who have the greatest influence over implementation and sustainability. Effective management requires proactive and on-going stakeholder engagement—including identification, communication and risk planning, and active collaboration—throughout the project life-cycle.

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