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A Metric That Matters
  • Manufacturing, Quality, Service

A Metric That Matters

Gain more insight with a new quantitative audit system and the product quality level metric

Publication:
Quality Progress
Date:
September 2023
Issue:
Volume 56 Issue 9
Pages:
pp. 26-35
Author(s):
Feng, Yongchang, Li, Yan
Organization(s):
Quality Digitalization Academy, Shanghai, China, TÜV Rheinland Group, Beijing, China

Abstract

There’s a new practical quantitative audit system that can be used to measure whether a product meets functional and customer requirements. The system features what authors describe as the product quality level metric, a new index that measures the quality status of a product. The new metric can be used as a key performance indicator to measure product quality maturity in new product and process development, mass production stages and suppliers’ performance. 

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