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A Flawed Fix

Crux of the CrowdStrike crisis centers on absence of quality planning, testing

Quality Progress
August 2024
Volume 57 Issue 8
pp. 1
Author(s):
QP Staff
Organization(s):
ASQ, Milwaukee, WI

Abstract

The CrowdStrike chaos that crashed millions of computers and disrupted organizations—including banks, airlines, hospitals and government offices—across the globe in late July could have been averted with adherence to some basic quality concepts—that is, better planning and proper testing, according to two senior software quality professionals.

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