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Quality Resources | Books & Standards

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Library Resources

Welcome to the web site dedicated to meeting the needs of libraries requiring quality resources. These pages list titles that are used as professional grade resources and will aid libraries in building a comprehensive collection of quality-related materials. ASQ’s own librarians, ASQ members, customers, and staff often reference these materials to answer a variety of quality related questions.

When reviewing the list of books and journals, please note that if any staff or faculty member at your institution is an ASQ member, their member discount can be applied to your order by providing the member number. In addition, ASQ membership provides a variety of benefits including a monthly subscription to Quality Progress and 20% off all books published by Quality Press. If you are interested in quantity discounts, please contact us.

Recommended Books

Listed below are titles that cover the basics of quality, as well as highly utilized quality reference titles. Quality Press titles are written by quality professionals and present current information on processes and techniques in the quality industry. With topics ranging from quality fundamentals to advanced statistical analysis, Quality Press titles are essential for any curriculum involving quality concepts, principles and techniques.

Quality Press has an extensive catalog in addition to these titles. You can view our other offerings by typing in a keyword, author, or by selecting a category in the drop-down menu above.

Title

Category

Quality Audits for Improved Performance, Third Edition

Auditing

Baldrige in Plain English

Baldrige Award

Insights to Performance Excellence 2015–2016

Baldrige Award

Road Map for The Baldrige Journey

Baldrige Award

The ASQ Quality Improvement Pocket Guide

Basic Quality Reference

Principles of Quality Costs: Principles, Implementation, and Use

Basic Quality Reference

Root Cause Analysis: Simplified Tools and Techniques, Second Edition

Basic Quality Reference

The Quality Toolbox, Second Edition

Basic Quality Reference

The Quality Improvement Handbook, Third Edition

Basic Quality Reference

Benchmarking: The Search for Industry Best Practices That Lead to Superior Performance

Benchmarking

How To Establish A Document Control System For Compliance With ISO 9001:2015, ISO 13485:2016, And FDA Requirements

Documentation and Basic Quality Reference

The ISO 9001:2015 Implementation Handbook

ISO 9001:2015

The Certified Manager of Quality/Organizational Excellence Handbook, Fourth Edition

Management/ Leadership

The Certified Quality Engineer Handbook and CQE Study Guide

Management/ Leadership

Making Change in Complex Organizations

Management/ Leadership

The Certified Reliability Engineer Handbook, Second Edition

Reliability/
SPC

Handbook of Applied Acceptance Sampling; Plans, Procedures, and Principles

Sampling

The Certified Six Sigma Black Belt Handbook

Six Sigma

The Certified Six Sigma Green Belt Handbook, Second Edition

Six Sigma

Practical Engineering, Process, and Reliability Statistics

SPC

The Logical Thinking Process

Theory of Constraints

Recommended Journals

The following journals provide current information on the quality industry to professionals in the quality field. Each journal contains unique and valuable information that will help advance the quality movement by reaching those who can implement new ideas and processes.

Title

Category

Journal for Quality & Participation

Employee Involvement, Teamwork, Leadership, and Change Management

Journal of Quality Technology

Engineering, Methods Applications, and Related Topics

Quality Progress

All Quality Topics

Quality Management Journal

Quality Management

Six Sigma Forum Magazine

Six Sigma

Software Quality Professional

Software Quality

What is ASQ?

ASQ is a society of individual and organizational members dedicated to the ongoing development, advancement, and promotion of quality concepts, principles, and techniques. ASQ has products, services, and—most of all—information to help people in all walks of life grapple with perplexing issues like total quality management, benchmarking, productivity, and more.

ASQ was founded in 1946 with the merger of several local quality societies scattered across the United States. Since then, ASQ has grown to more than 104,000 members worldwide. Most of the quality methods now used throughout the world—including statistical process control, quality cost measurement and control, total quality management, and zero defects—were initiated by ASQ members. By ordering your quality resources from ASQ, you are selecting materials from the creators and authors of the theories and tools.

The publishing arm of the American Society for Quality, ASQ Quality Press, is the world's leading publisher of quality related books, offering resources for every level of quality professional—from quality novices to quality experts—across a vast array of industries. Our customers expect the most up-to-date, accurate, and insightful information available, and we take great strides to assure that our books are of the highest quality.

What is Quality?

To understand quality, think of it as a broad term that is often used to encompass many things. ASQ refers to quality as a collection of powerful tools and concepts that are proven to increase customer satisfaction, reduce cycle time and costs, and eliminate errors and rework.

Learning institutions often teach quality tools and techniques within business, engineering, health care, education, service, customer service, and management curriculums. To help you understand quality and why resources on the topic are applicable to your institution, consider how these definitions apply to patron, member, and customer needs.

Quality Management – Oversight and application of quality principles in a management system used to guide overall operational process to achieve maximum customer satisfaction at the lowest overall cost to the organization while continuing to improve the process.

Quality Planning – Establishing and developing the objectives and requirements for quality and the requirements for the application of the quality system. According to Juran these steps should include a quality council, quality policies, strategic quality goals, deployment of quality goals, resources for control, measurement of performance, and quality audits.

Quality Control /Quality Assurance (QA/QC) – Two terms that have many interpretations, but are often used interchangeably because of the multiple definitions for the words assurance and control. One definition of quality assurance is all the planned and systematic activities implemented within the quality system that can be demonstrated to provide confidence a product or service will fulfill requirements for quality.

Total Quality Management – Feigenbaum’s concept of a system that integrates quality development, maintenance, and improvement of the parts of an organization. It helps a company manufacture its product and deliver its services economically.

Quality Improvement – Actions taken to increase the value to the customer by improving the effectiveness and efficiency of processes and activities throughout the organizational structure.

Six Sigma – Methodology that provides businesses with the tools to improve the capability of their business processes. This increase in performance and decrease in process variation lead to defect reduction and improvement in profits, employee morale, and quality of product. 1 sigma = 690,000 PPM; 2 sigma = 308,537 PPM; 3 sigma = 66,807 PPM; 4 sigma = 6,210 PPM; 5 sigma = 233 PPM; and 6 sigma = 3.4 PPM.

Certification Resources

The ASQ Quality Press titles listed below cover significant portions of the Body of Knowledge for certification exams such as the Certified Manager of Quality/Organizational Excellence, Certified Reliability Engineer, Certified Six Sigma Black Belt and the Certified Software Quality Engineer exams. Students and professionals alike will turn to these professional-grade references to broaden their quality knowledge.

The ASQ Auditing Handbook, Third Edition

The Biomedical Quality Auditor Handbook

The Certified HACCP Auditor Handbook

The Certified Manager of Quality/Organizational Excellence Handbook: Third Edition

The Certified Quality Process Analyst Handbook

The Certified Quality Technician Handbook

The Certified Six Sigma Green Belt Handbook

The Change Agents' Handbook: A Survival Guide for Quality Improvement Champions

The Management System Auditor's Handbook

The Metrology Handbook

The Quality Improvement Handbook, Second Edition

More certification-related titles

Learn more about our training and certification programs.


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