There is a common perception within the quality discipline that quality practices are widely varied depending on the region that an organization is operating within. One
of the most significant findings from The ASQ Global State of Quality Research: Discoveries 2013 revealed that there is, in fact, no significant indication that the use
of quality practices differs by region. To research why this may be the case, four interviews were conducted with organizations that operate in the Middle East and North Africa (MENA) region.
This Spotlight is the fourth in a series addressing questions such as these to uncover data, real-world examples, and insights into quality topics identified in the Global State of Quality Research up to this point. These reports will provide you with insights from both survey data analysis and conversations with quality leaders throughout the world whose organizations have implemented mature quality practices.