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Conflict at a Glance Memory Jogger

Conflict at a Glance Memory Jogger

Ingrid Bens

Spiralbound, 170 pages, Published 2015
Dimensions: Pocket Guide
ISBN: 978-1-57681-167-2
Item Number: P1581

Member Price: $17.95

List Price: $17.95
Looking to purchase for a course or large group?


  • conflict
  • mediation
  • team
  • human
  • resources
  • problem
  • manage
  • resolve
  • compromise
  • behavior


Conflict will find you, whether you’re ready and equipped to handle it, or not! Don’t leave it to chance how you deal with your everyday disagreements, long-established rifts, and out-and-out battles. A quick read from Conflict at a Glance! will help you understand common types of conflicts, body language, ineffective and effective dialog, and the power of good listening skills. You’ll learn the simple steps of a conflict management approach, whether you are cultivating a new mindset and way of interacting as a supervisor or as a member of a team or community group, or if you are mediating a dispute between other people.