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The Baldrige User's Guide

The Baldrige User's Guide

Organization Diagnosis, Design, and Transformation 4th Edition

John Vinyard, John Latham

Hardcover, 610 pages, Published 2009
ISBN: 978-0-47052-374-2
Item Number: P1371

Member Price: $64.95

List Price: $64.95
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  • Baldrige Award


Whether diagnosing the existing organization, designing or redesigning systems or leading the transformation, this practical guide has the tools and advice that readers will need to build a high performing organization. It delves into the latest advances in the Baldrige process, which helps drive organizations to be more competitive and achieve performance excellence. Authors Latham and Vinyard strike a balance between theoretical and practical approaches, emphasizing the impact of the leader’s role in determining healthy directions for a changing organization.

An easy-to-use manual that examines the Baldrige process of organizational assessment and diagnosis.

  • Gives a visual step-by-step understanding of the relationships within one of the most successful business models.
  • Updated and expanded to incorporate 2009 and 2010 Baldrige Criteria.
  • Presents over 75 award-winning examples as well as updated blueprints and over 150 linkages.
  • Applies a process approach toward understanding the application of the criteria on any type and size of organization in a non-threatening manner.
  • Includes a valuable CD-ROM so that the reader can immediately translate the guidance into actionable plans.