The Baldrige User's Guide
- Baldrige Award
Whether diagnosing the existing organization, designing or redesigning systems or leading the transformation, this practical guide has the tools and advice that readers will need to build a high performing organization. It delves into the latest advances in the Baldrige process, which helps drive organizations to be more competitive and achieve performance excellence. Authors Latham and Vinyard strike a balance between theoretical and practical approaches, emphasizing the impact of the leader’s role in determining healthy directions for a changing organization.
Gives a visual step-by-step understanding of the relationships within one of the most successful business models. Updated and expanded to incorporate 2009 and 2010 Baldrige Criteria. Presents over 75 award-winning examples as well as updated blueprints and over 150 linkages. Applies a process approach toward understanding the application of the criteria on any type and size of organization in a non-threatening manner. Includes a valuable CD-ROM so that the reader can immediately translate the guidance into actionable plans.
An easy-to-use manual that examines the Baldrige process of organizational assessment and diagnosis.