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The Baldrige Criteria for Public Organizations

The Baldrige Criteria for Public Organizations

Juha Vaso, Kari Tuominen

Spiralbound, 113 pages, Published 2007
ISBN: 978-9-52567-212-1
Item Number: P1312

Member Price: $34.00

List Price: $34.00
Looking to purchase for a course or large group?


  • leadership
  • Baldrige
  • strategic planning
  • customer
  • stakeholder
  • measurement


A self assessment workbook that has been drawn up as a self-assessment tool for organizations in the public sector and central and local government

The book explores the relationships between strategies, processes and results and gains a better understanding of the impact of change and the need for renewal and continuous improvement.

The book uses practical examples and everyday events to open up Baldrige Criteria from the perspective of a Public Organization.