Important Information: Processing Delays for mailed orders in July may occur due to the RNC convention and heightened security procedures in Milwaukee. To ensure faster service, we encourage you to submit your order online via our secure payment portal or over the phone by calling 800-248-1946 or 414-272-8575. We apologize for any inconvenience and appreciate your patience.
| Cart Total:
Cracking the Case of ISO 9001:2015 for Manufacturing, Third Edition
cover image Cracking The Case Of ISO 9001:2015 For Manufacturing, Third Edition

Cracking the Case of ISO 9001:2015 for Manufacturing, Third Edition

Charles A. Cianfrani, John E. (Jack) West

Spiralbound, 298 pages, Published 2016
Dimensions: Pocket Guide
ISBN: 9780873899079
Item Number: H1482

Member Price: $20.30

List Price: $29.00
Interested in purchasing bulk quantities?
View the discounted rates, or contact Customer Care to learn more.


  • ISO 9001:2015


This guide is intended to help everyone in an organization participate in creating and sustaining a foundation of integrity, meet requirements and customer expectations, and support robust processes, to the advantage of everyone in the organization and to each of its customers.

It provides a simplified explanation of the clauses of ISO 9001:2015, including:

  • What’s required
  • Why to do it
  • Implementation tips
  • Questions to ask to assess conformity

Also included is a chapter that answers the question “Why do ISO 9001:2015?” and a chapter that summarizes the key differences with past editions of ISO 9001.

To assist the user in implementation of QMS processes, this guide also includes a chapter that describes 14 quality tools. For each tool, the authors describe (1) what it is, (2) where it’s used, (3) how it’s done, and (4) cautions to be considered when using the tool.

The contents of this book can help organizations save time in achieving compliance with the ISO 9001 requirements and also facilitate effective implementation. This has the potential to lower internal costs and to improve customer satisfaction.