While measuring quality efforts in healthcare is essential to the overall performance of any healthcare organization, it is also very complex, leaving many feeling overwhelmed and with a lot of unanswered questions: What are SPC methods and can they really help to improve healthcare? How can control charts be used to monitor key processes and outcomes? How can physicians use control charts to improve their clinical practice?
Dr. Raymond Carey answers these questions and more as he helps to explain the need for and the use of SPC in healthcare. In Improving Healthcare with Control Charts: Basic and Advanced SPC Methods and Case Studies, Carey expands on his previous best-selling book Measuring Quality Improvement in Healthcare by providing more in-depth information on problems commonly experienced in constructing and analyzing control charts. He outlines specific SPC concepts, theories, and methods that will help improve measurement and therefore improve overall performance. Carey also presents many new case studies applying advanced methods and theory to real life healthcare situations.
"Ray Carey is without a doubt one of the most skillful teachers of quality control applications in health care in the world today. This book is an essential resource for helping to bring these powerful methods into the forefront of patient care. The payoffs for patients, clinicians, and organizations are potentially immense."
President and CEO - Institute for Healthcare Improvement
Associate Professor of Pediatric, Harvard Medical School
"This book is an impressive treatise, geared for health care professionals, on using statistical process control tools and techniques to improve health care quality. Using a case study approach, the book will help the novice and expert alike, to turn data into useful and actionable information."
Vice President, Research and Performance Measurement
Joint Commission on Accreditation of Healthcare Organizations (JCAHO)
"Dr. Carey has set the standard for explaining the use of statistical process control charts in the healthcare setting. The book is written in a clear and concise manner and the clinical examples are very useful."
Cardiothoracic surgeon/Medical Director
Physicians Clinic of Iowa