Parallels are drawn between the Army’s experience and the quality movement. Among the similarities are the idea that everything can be improved and the emphasis on integrating working and learning, with each supporting the other.
The concepts of AARs and CALLs, like many quality tools, are relatively straightforward and easy to understand. Nonetheless, they require dedication and perseverance to implement fully and sustain. As with all quality concepts and tools, though, the results easily justify the effort!