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Managing Contract Quality Requirements
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Managing Contract Quality Requirements

C. Robert Pennella

PDF, 256 pages, Published 2006
ISBN: 978-0-87389-694-8
Item Number: E1285

Member Price: $46.00

List Price: $76.00
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  • Electronics
  • Energy/Utilities
  • Aerospace
  • Agriculture
  • Biomedical
  • Supplier Quality
  • Quality Assurance
  • Quality Management
  • Medical Devices
  • Automotive
  • Service
  • Government
  • Chemical
  • Design and Construction
  • Manufacturing


Contracts protect and direct relationships. This book is for anyone who prepares contract quality requirements for a supplier, is a supplier, or is affected in any way by a contract. Readers will learn how to establish and implement contract requirements effectively; identify and resolve actual and potential contractual problems; preclude overlapping of administrative efforts; reduce unanticipated costs associated with errors of omission; and be better prepared for the administrative application and final outcome of contract quality requirements. Also included are two full case studies with narrative and graphic examples, as well as a self-assessment quiz of managing contract quality requirements.

The information contained in this book is complete enough to be used as a seminar and teaching tool and is designed to facilitate a mutual understanding of the needs, interests and expectations of both buyer and seller.


  • Chapter 1 Purchase Plan
  • Chapter 2 Communication between Customer and Supplier
  • Chapter 3 Quality Plan for the Application of Contract Quality Requirements
  • Chapter 4 Verification of Contract Compliance
  • Chapter 5 Audit of Contract Compliance
  • Chapter 6 Case Study 1 – Processing an Invitation for Bid
  • Chapter 7 Case Study 2 – Application of Contract Quality Requirements
  • Chapter 8 Self-Assessment of Managing Contract Quality Requirements
  • Glossary
  • Acronyms
  • Bibliography