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Homeland Security Assessment Manual
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Homeland Security Assessment Manual

A Comprehensive Organizational Assessment Based on Baldrige Criteria

Donald C. Fisher

PDF, 238 pages, Published 2004
ISBN: 978-0-87389-640-5
Item Number: E1237

Member Price: $30.00

List Price: $30.00
Looking to purchase for a course or large group?


  • Retail/Wholesale
  • Manufacturing
  • Aerospace
  • Service
  • Safety
  • Automotive
  • Healthcare
  • Government
  • Baldrige National Quality Program


Many organizations have embraced the concept of improving overall performance by using the Malcolm Baldrige National Quality Award criteria as a benchmark to gauge their strengths and opportunities for improvement, and as a measurement of their overall alignment and integration of key processes. Since the terrorist attacks of September 11, 2001, America has made great strides in improving homeland security. Individual citizens, industry, and government leaders from all spectrums of our society have become involved in ensuring national security. This comprehensive and hands-on manual will help organizations align the Baldrige Award Criteria for Performance Excellence with homeland security issues. These are issues that both public and private organizations must address in order to ensure a safe work environment for their employees and the customers of their products and services.

image Review a sample Webinar presentation about this book by the author by clicking here.