- Basic Quality
- Quality Management
- Quality Tools
- Project Management
This book shows how to apply effective writing techniques to meet the needs of your organization, your co-workers, and your customers. It provides you with practical guidelines for writing and designing clear, well-organized, and readable documents. The writing skills you learn in this book will help you to better organize your thoughts and write more directly and concisely. The book demonstrates how to format documents to allow for more effective communication, and provides the structure and content guidelines for writing letters, memos, emails, reports, proposals, and recommendations.
Gives examples and templates of work-related written documents such as memos, letters, e-mail, reports, instructions, procedures, and glossaries.