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ISO 9001:2000---A New Paradigm for Healthcare
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ISO 9001:2000---A New Paradigm for Healthcare

Sr. Bryce E. Carson

PDF, 208 pages, Published 2003
ISBN: 978-0-87389-608-5
Item Number: E1195

Member Price: $10.00

List Price: $10.00
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  • Auditing
  • ISO 9000
  • Healthcare


´╗┐Thousands of organizations around the world have improved their performance by adhering to the ISO 9001:2000 international standards. While predominantly used in manufacturing environments, ISO 9001:2000 has applications in every industry and is rapidly becoming important to the non-manufacturing industries, too. Among these is the healthcare industry, which if judged by total revenues is one of the largest industries in the world, but has very little history of using the ISO 9000 standards. Now a few pioneering healthcare organizations are beginning to follow this standard to bring about dramatic improvements.

This is the first book of its kind published for use by healthcare organizations to implement a sustainable management system. It details the information needed by the healthcare organization for everything from writing the Quality Manual to the Self Assessment of the organization for readiness for the certification survey. Other topics covered are the Eight Keys to Implementing a Sustainable Quality Management System and a detailed analysis of how the ISO 9001:2000 Standard can be applied to an healthcare organization. ISO 9001:2000 implementation guidelines are located throughout the book to assist the organization in meeting the requirements.

A self-assessment template is included to assist organizations in evaluating their degree of readiness in meeting the requirements.