- ISO 9000
This is the first book of its kind published for use by healthcare organizations to implement a sustainable management system. It details the information needed by the healthcare organization for everything from writing the Quality Manual to the Self Assessment of the organization for readiness for the certification survey. Other topics covered are the Eight Keys to Implementing a Sustainable Quality Management System and a detailed analysis of how the ISO 9001:2000 Standard can be applied to an healthcare organization. ISO 9001:2000 implementation guidelines are located throughout the book to assist the organization in meeting the requirements.
A self-assessment template is included to assist organizations in evaluating their degree of readiness in meeting the requirements.