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The Supplier Management Handbook, Sixth Edition (e-book)
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The Supplier Management Handbook, Sixth Edition (e-book)

ASQ Customer-Supplier Division, James L. Bossert, Editor

PDF, 296 pages, Published 2004
ISBN: 978-0-87389-629-0
Item Number: E1190

Member Price: $56.00

List Price: $94.00
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  • Government
  • Energy/Utilities
  • Chemical
  • Design and Construction
  • Certification
  • Automotive
  • Manufacturing
  • Aerospace
  • Supplier Quality


This sixth edition addresses the evolving role of the purchasing agent and discusses the future of customer-supplier relationships. Specifically, the book provides an overview of several basic supplier management issues including: specifications, record keeping, site inspection, measurement assurance, supplier rating, communications, ship-to-stock versus just-in-time, and data evaluation.

This handbook serves as a comprehensive resource for any quality professional needing to identify a step-by-step process for supplier certification, including how to do a service certification. Two certification approaches are described as well as how to conduct a supplier survey and evaluate a supplier’s product. Several chapters focus on specific supplier management applications including establishing effective quality control for the small supplier, procurement quality in the food industry, management of service suppliers, and software supplier management. Appendices include procurement quality definitions, audit guidelines, food industry associations, and federal government agencies involved with food safety.