- Basic Quality
- Global Quality
- Total Quality Management
Quality into the 21st Century: Perspectives on Quality and Competitiveness for Sustained Performance focuses on the call for a more expansive use of quality practices throughout business in the twenty-first century than in their original application in manufacturing. It also calls for a definitive emphasis on the use of quality principles throughout health care, education, technology, medicine and government.
The editors complied a collection of papers that focus on the emerging themes in quality including social values, privacy, security, and software quality.