- trust imperative
Many organizations have major problems as they try to gain the trust of their own personnel, as well as the trust of their customers and suppliers. In many cases, an organization’s attempts to gain trust lack credibility and create more problems than they solve. The Trust Imperative helps break through these obstacles, by offering a straightforward method for assessing trust across an organization. The book offers simple conceptual models, assessments, and trust tools which will help individuals diagnose, measure, and improve the level of trust within the organization. The authors then provide succinct tips and techniques to support the continuous development of trust within any organization.
Actual assessment forms and trust building tools and activities are included.