Process Reengineering
The Key to Achieving Breakthrough Success
Lon Roberts
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Keywords
- reengineering
- process management
Description
Contents:
- Introduction
- Process Reengineering Philosophy
- Possibilities and Pitfalls
- Process Reengineering Framework
- Opportunity Assessment
- Planning the Process Reengineering Project
- The Process Reengineering Team
- Process Analysis
- Process Design
- Risk and Impact Assessment
- Planning and Implementing the Transition
- Tracking and Measuring Process Performance
- Advanced Tools and Techniques
- Case Profiles
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