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Linking Quality to Profits (e-book)
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Linking Quality to Profits (e-book)

Christopher Ittner, John Hamburg, Hawley Atkinson

PDF, Published 2003
ISBN: 978-0-87389-189-9
Item Number: E0725

Member Price: $20.00

List Price: $20.00
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Keywords

  • Cost of Quality
  • Basic Quality

Description

Linking Quality to Profits lays out a road map for any company that wants to link higher quality initiatives to increased profitability and competitiveness. Tools and methodologies that link quality and the bottom line are combined with the best practices of companies like Xerox Corporation, H.J. Heinz Company, and Westinghouse Electric Corporation to provide a practical framework for lower costs and higher profits.

This material is invaluable for managers who want to show what the bottom line benefits from quality improvement can be. The results gained from this book will set the tone for harnessing the power of total quality management (TQM) and business process reengineering by adding a financial dimension to the improvement process for any organization.