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2021 Baldrige

2021-2022 Baldrige Excellence Framework
(includes the 2021-2022 Criteria for Performance Excellence)

For more than 30 years, the Baldrige Excellence Framework has empowered organizations to accomplish their missions, improve results, and become more competitive. This leadership and performance management framework includes the world-renowned Criteria for Performance Excellence, core values and concepts, and guidelines for evaluating your processes and results.

The 2021-2022 Baldrige framework features a renewed focus on

  • organizational resilience
  • innovation
  • diversity, equity, and inclusion
  • digitization and the fourth industrial revolution

The 2021-2022 Baldrige Excellence Framework is available for purchase in the following versions:

Printed Copy