For Immediate Release
Milwaukee, Wis., Jan. 29, 2015 —Two popular best-selling authors join an experienced lean practitioner and a recognized innovation strategist as keynote speakers at the ASQ Lean and Six Sigma Conference, March 2–3 in Phoenix.
Keynote speakers include best-selling authors Scott Christopher, who also is a consultant on strengthening work culture, and David Maxfield, a social scientist specializing in organizational change. Dan Florizone, president and CEO of Saskatoon Health Region, and John Timmerman, senior strategist in customer experience and innovation at Gallup Inc., also will keynote.
Attendees of ASQ’s Lean and Six Sigma Conference will acquire skills to improve their organization’s competitiveness in today’s economy by eliminating waste, redundancies and defects.
The ASQ 2015 Lean and Six Sigma Conference will be held at the Pointe Hilton Tapatio Cliffs Resort, and offers more than 50 sessions led by experts in their fields, including “Power Tools for Six Sigma: Putting It All Together,” “Bringing Productivity Under Control,” “The Full Scope of the Quality Function” and more.
Scott Christopher, Author and Consultant —
Monday, March 2, Morning Keynote
Scott Christopher is author of the best-selling “People People: Who They Are, Why They Win and How To Be One,” “The Levity Effect: Why It Pays to Lighten Up,” and contributing author of “The Daily Carrot Principle” and “A Carrot A Day.”
As vice president of speaking and training at The Culture Works and a consultant on strengthening work culture with recognition and fun, Christopher has circled the globe entertaining and motivating thousands of audiences from senior leader retreats to all-staff meetings.
He has appeared on NBC’s “Today Show,” Fox Business Channel, CNBC, National Public Radio, and the BBC.
Dan Florizone, President and CEO of Saskatoon Health Region —
Monday, March 2, Afternoon Keynote
Dan Florizone is president and CEO of Saskatoon Health Region and has amassed 25 years of Saskatchewan health care experience.
Florizone has served as Saskatchewan Deputy Health Minister, CEO of the Five Hills Health Region, CEO for Moose Jaw-Thunder Creek Health District, CEO of South-East Health District, CEO of Canora-Invermay-Norquay, and CEO of Wilkie Union Hospital. His work surrounding patient- and family-centered care established the blueprint for provincial health care transformation, including the introduction of the lean-based Saskatchewan Health Care Management System.
Formerly Saskatchewan’s Deputy Minister of Education, Florizone also introduced lean management across education and government.
David Maxfield, Social Scientist Specializing in Organizational Change —
Tuesday, March 3, Morning Keynote
David Maxfield is a New York Timesbest-selling author, keynote speaker, and leading social scientist for organizational change. For 30 years, Maxfield has delivered engaging keynotes at prestigious venues including Stanford and Georgetown Universities. His work has been translated into 28 languages, is available in 36 countries, and has generated results for 300 of the Fortune 500.
For the past 30 years, Maxfield has conducted social science research to help leaders and organizations achieve new levels of performance. Specifically, he has focused on human behavior — the underlying written and unwritten rules that shape what employees do every day.
John Timmerman, Senior Strategist, Customer Experience and Innovation, Gallup, Inc. —
Tuesday, March 3, Afternoon Keynote
John Timmerman, Ph.D., Gallup’s senior strategist in customer experience and innovation, is a renowned expert in creating outstanding customer experiences by building and integrating business cultures, systems, and technologies.
Prior to joining Gallup, he served as the vice president of operations and quality for The Ritz-Carlton Hotel Company and most recently served as the global vice president of guest experience and rooms operations for Marriott’s portfolio of 18 brands and more than 3,700 hotels worldwide.
A recognized thought leader in the science of service, Timmerman has presented hundreds of lectures and consultations worldwide on designing customer-centric organizations across a diverse range of industries.
ASQ is a global community of people dedicated to quality who share the ideas and tools that make our world work better. With millions of individual and organizational members of the community in 150 countries, ASQ has the reputation and reach to bring together the diverse quality champions who are transforming the world’s corporations, organizations and communities to meet tomorrow’s critical challenges. ASQ is headquartered in Milwaukee, Wis., with national service centers in China, India, Mexico and a regional service center in the United Arab Emirates. Learn more about ASQ’s members, mission, technologies and training at asq.org.