Open Access

Mapping the Road to Success with ISO 9001:2008--The Illinois Department of Transportation Story

by Baranzelli,John

This webinar provides a fresh look at the ISO 9001 standard by chronicling its successful application in the dynamic and turbulent environment of a public service organization...

  • Filetype: m4v
  • Publish date: 2011-01
  • Keywords:Webinar

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