Live Broadcast Presentation: Fitting Crisis Response into your Quality Program

Tuesday, August 4, 10:00 a.m. CDT
Presented by Bob Mellinger, Founder and CEO, Attainium

How do organizations continue to function in the event of a major disruption? Through the creation and implementation of a continuity plan to mitigate risk and ensures consistency. However, risk management is often treated as a separate quality management project, and while they are distinct concepts, there is a need for intentional collaboration between them to optimize process improvements and product quality.

In this live presentation, you’ll learn which disruptions can affect an organization, and how to develop a response plan that fits within an enterprise-wide quality program.  Attendees will understand the difference between Business Continuity and Disaster Recovery, the principles of crisis management, the components of a Business Continuity Plan and how this plan can align with an existing quality management program.

Learning Objectives:

• Identify organizational risk, critical infrastructure, and key business functions
• Develop a strategic crisis response to major disruption
• Review key emergency/crisis management principles for quality professionals
• Create a plan for business resumption that aligns with quality objectives
• Establish a framework for a Business Continuity Plan for a quality organization

Live Q&A will accompany this presentation, and access to a recorded archive will be included in the purchase.

Bob Mellinger, CBCV

Founder & President
Attainium Corp.

For more than 30 years, Bob has provided business solutions and strategic guidance to these entities.

Bob is a frequent speaker on the topics of business continuity, contingency planning, emergency preparedness, and crisis management. He delivers sessions ranging from The Basics of Continuity Planning to the Impact of Today’s Threats and Hazards, as well as customized, interactive mock-disaster tabletop exercises known as the Disaster Experience. He has been a guest lecturer at the graduate University, Florida Atlantic University, Massachusetts Maritime Academy, Virginia Commonwealth University, and the University of Delaware.

Organizations that have invited Bob to speak include Association for Continuity Professionals (ACP), Association of Legal Administrators, Building Owners and Managers Association (along with many local BOMA chapters), Council for Engineering and Scientific Society Executives (CESSE), many state Credit Union Leagues, International Facilities Management Association (along with many local IFMA chapters), Meeting Planners International (along with many local chapters) and American Society of Association Executives.

Bob has also delivered sessions at major industry conferences, including Contingency Planning & Management (CPM), Continuity Insights, DRJ SpringWorld, and NFMT - National Facility Management &Technology.

VISIT FLORIDA, the official tourism marketing corporation for the state of Florida, engaged Bob to design, develop and deliver ten seminars on hurricane readiness for the state’s hotels, meeting planners, and Convention & Visitors Bureaus.

In addition to his speeches, workshops, and mock-disaster exercises, Bob has developed a successful consulting practice with clients as diverse as the Ariens Company, American Academy of Periodontology, DP Solutions, Energy Federal Credit Union, Farm Credit Bank of Texas, Krueger International (KI), National Restaurant Association, and United Network for Organ Sharing (UNOS).

Bob has authored articles for many publications, including Association Management, Executive Update, ASAE’s Dollars & Cents, BOMA.ORG Magazine, Fairs and Expos Magazine, and numerous other professional society and trade association publications. These articles cover topics such as Threats, Hazards & Vulnerabilities, Data Protection & Recovery Strategies, Surviving Disruption, and Testing, Training & Exercising Your Business Continuity Plan. In 2002, Bob launched and continues to publish an email newsletter (a.k.a.blog) on business continuity – www.attainium.net/newsbriefs – that provides valuable insight into the many facets of business continuity and emergency preparedness.

Bob has a Computer Science degree from the University of Dayton and a graduate certificate from George Washington University’s Institute for Crisis, Disaster, and Risk Management.

On-Demand Presentations

Curated from recent World Conference on Quality and Improvement and Lean and Six Sigma conferences, these on-demand presentations address how to assess and mitigate risk, troubleshoot supply chain issues, and instill risk-based thinking as a routine practice. Attend these nine informative sessions at your own pace to learn about:

• Mitigating supply chain risk
• Risk assessment, control, and review
• Establishing a culture of risk-based thinking
• Failure Mode and Effects Analysis
• Reducing variance in a global economy

Selected Presentations

Recorded at recent WCQI and Lean and Six Sigma conferences, these hour-long sessions offer insight into mitigating supply chain risk, risk control and review, establishing a culture of risk-based thinking, FMEA and more. Sessions are presented in video format with synchronized slides and audio.

• Advancing Risk Management with Innovative Metrics presented by Ian Sheridan
• Don't Ignore Data Quality in Your Supply Chain  presented by Chad Walters
• FMEA Dilemma and Countermeasures presented by Gary Jing
• Got Risk? Developing a Risk Management Foundation for a QMS presented by Carl Johansen
• Join Statistics and Physics into Systemic Early FA presented by David Verbitsky
• LSS+ISO 9001:2015 = Maybe at Risk, but Not in Peril presented by Lance Coleman
• Measuring Sense of Urgency: A Leadership Dilemma presented by Jeff Kahne
• The ABC's of Implementing Risk-Based Thinking presented by Richard Harpster
• Supply Chain Quality in the Real World: Business Impacts and Challenges presented by Morgan Palmer and Sara Hanks

Risk Readiness Resources

Downloadable worksheets, white papers and articles highlighting best practices in establishing a risk mitigation strategy to share with your colleagues and quality team.

• White papers
• Case studies
• Downloadable worksheets and exercises